Ventola, Eija <br/><br/>
The structure of social interaction   : a systemic approach to the semiotics of service encounters 
/ Eija Ventola  
. - London  : Frances Pinter, 1987
. - 267 p.  ; 23 cm. 
 - Open Linguistics Series .
<br/><br/>Bibliogr., index 
<br/><br/><label>ISBN: </label>0861876261 
<br/><br/><label>Source: </label> Don britannique 
<br/><br/><label>Universal Decimal Class. No.: </label>801.54